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Privacy Policy

Privacy Policy

In this statement “we” and “our” means Hands Across the Water Australia (Hands), and “you” and “your” means the person accessing this site.

We may collect personal information online when:

  • Your register to donate via our website
  • You submit questions or comments to us
  • You request information or material

Type of information

The type of information collected may include name, billing and delivery information, email addresses, direct debit and credit card information.

We may use the information you provide to create and maintain accounts, process, answer your emails, and send you information you request. We may also send you information from time to time relating to services we provide, unless you indicate you do not wish to receive them.

The unsubscribe option only applies to emails and mail outs of a promotional nature, as we may find it necessary to send you information relating to your account or order.

If you send us other information it will only be:

  • Collected by lawful and fair means
  • Used for a lawful purpose
  • Collected with your consent, and
  • The purpose for use is made clear and explicit

You should be aware that there might be risks associated with the transmission of information via the web and you should take steps to protect your personal information.

Linked sites

This site contains links to other web sites. Please refer to the Privacy Policy of the websites linked for their terms of use.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Hands takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Hands reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, we suggest you do not access or use this site.

For any queries please email team@handsacrossthewater.org.au